We find the repetitive work inside your business, put a number on it, and automate the parts worth automating. No pilots that go nowhere. No hourly meter.
Most owners have already tried the chatbots. The question that actually matters is narrower and harder: out of everything your team does in a week, which parts are worth handing to a machine, what does that cost to build, and what does it save once it is running?
That is the whole point of starting with an audit rather than a project. Two weeks of looking at how the work really flows is usually enough to separate the three workflows that are genuinely worth automating from the fifteen that are not. Sometimes the honest answer is that your bottleneck is a staffing or pricing problem and no amount of AI will touch it. We would rather tell you that for $950 than discover it together at $15,000.
We start with the repetitive, high-volume, low-judgement work — the tasks where a machine is genuinely better than a person having a bad afternoon, and where the savings are easy to measure.
The same twenty questions, in English and Spanish, answered instantly at any hour — with a clean handoff to a human the moment a conversation stops being routine.
Quotes drafted from your own rate card, deposits chased on a schedule, and nothing sitting in an inbox for four days because it was somebody’s day off.
Messages from WhatsApp, email, Instagram and your forms turned into structured records with source, dates, party size and value already filled in.
Property and tour descriptions, OTA listings and captions drafted in your voice and in both languages, from your own material rather than generic filler.
Every review across every platform pulled into a weekly read of what guests actually keep mentioning, separated from the noise.
An assistant that has read your rates, policies, menus, directions and tour details — so it answers from your business rather than from the open internet.
Three stages. You can stop after any of them, and plenty of clients do.
Two weeks. We watch how the work actually happens, then hand back a ranked roadmap: each workflow with the hours it eats, what automating it costs, and what it saves. Yours to keep, and yours to take elsewhere if you want.
We build the top of that list at a fixed price agreed up front, inside the tools your team already uses. You get runbooks and a walkthrough, not a black box only we can maintain.
Automations drift when prices, seasons and models change. A retainer keeps them current and adds the next workflow. Optional — if your team wants to own it, the handover is written for that.
Every number below is fixed before work starts. If the build takes longer than we estimated, that is our problem, not your invoice.
Start here. Two weeks, one clear answer.
One workflow, done properly, end to end.
The tier most businesses actually need.
Bespoke work against your own systems.
Retainers here buy access and ownership, not a bucket of hours you have to spend before month end. Month to month after the first three months — if it stops earning its keep, you stop.
For teams who will run it themselves.
We keep it running, and keep adding.
A fractional AI lead inside the business.
We have spent years inside Costa Rican hotels, retreats, restaurants and property portfolios building virtual tours and Street View. That means we have watched how bookings really arrive, where enquiries stall, and which spreadsheet everything secretly depends on.
That context is most of the job. A generalist AI consultant has to spend the first month learning what an OTA is, why the shoulder season changes everything, and why your reservations manager does not trust the booking engine. We start from the workflow, not from the technology — which is also why we will happily tell you when the answer is a better process rather than a model.
Independent AI consultants generally charge $150–$350 per hour and monthly retainers commonly start around $2,000. We price on the deliverable instead of the clock: a fixed $950 AI Opportunity Audit, fixed-price builds from $2,400, and retainers from $650 a month. You know the number before any work starts, and it does not move if the work takes us longer than expected.
It is two weeks of real work: we sit with your team, map how the work actually flows today, and hand back a ranked list of what AI can take over — each item with the hours it saves, what it costs to build, and what it costs to run. A free "discovery call" cannot produce that. The fee is credited in full against any build you book within 60 days, so if you go ahead the audit effectively costs nothing.
No. We build on tools your team already opens — your inbox, your booking system, WhatsApp, your spreadsheets — and hand over written runbooks plus a walkthrough. If nobody on your side wants to own it, that is what the Managed AI Ops retainer is for.
The reliable wins are unglamorous and repetitive: answering the same booking questions in two languages at 2am, chasing quotes and deposits, turning enquiries into structured CRM records, drafting listing and social copy, reconciling OTA bookings, and summarising guest reviews into something you can act on. We start there because it is measurable.
We scope data access to the minimum each workflow needs, prefer providers with no-training retention terms, and document exactly what leaves your systems and where it lands. If a workflow touches guest or payment data we will tell you plainly before building it, and when local processing is the right call we will say so even though it costs more.
The models change; the workflow rarely does. We build so the model is a swappable part, and keeping that current is exactly what the retainers cover. Clients without a retainer get a written handover so their own team can make the swap.
Yes. The audit and the build run remotely, and we work across Latin America and with US clients regularly. On-site sessions are included for Costa Rica; elsewhere they are quoted as travel.
Start with the $950 AI Opportunity Audit. Two weeks, a ranked roadmap with real numbers, and the fee credited against whatever you build next.